UX Researcher

UX Researcher

United Cloud creates products and experiences that are used and loved by millions. We are seeking a UX Researcher who is driven by searching for valuable insights. You will be responsible for getting to know and understand the users/people who use our products. You will work with other designers and cross-functional team members throughout the entire process of design and iteration.


What you'll have here:

  • Scalability: Working on products that we can use every day and have millions of users. Some of them are your friends, neighbors, family members.
  • People: You will work with experts, community leaders and senior engineers who made these products from scratch. They will reveal to you how the whiteboard idea turns into a worldwide platform.
  • Internal learning sessions and innovation challenges: We are an innovation center primarily and you can be part of initiatives, research and focus groups… and don’t miss to take a place in innovation challenges and hackathons.
  • Career growth: We strongly believe in feedback culture and development plans.
  • Community: You wanna share your knowledge with the community? You are more than welcome. If you are not a great speaker, that is also fine.

Your Responsibilities:

  • Work closely with the product team to identify research objectives.
  • Develop a well-crafted research plan with clear research objectives.
  • Write usability research screeners and discussion guides.
  • Recruit targeted end-users for specific research studies.
  • Moderate one-on-one basic usability sessions.
  • Help develop and implement quantitative surveys.
  • Conduct stakeholders and client interviews.
  • Extract insights about user behaviors from web instrumentation tools.
  • Translate user insights into actionable recommendations for the product team.
  • Craft personas and other “information radiators” (e.g. journey maps) to communicate insights across the design and development teams.
  • Present design research findings to the larger team in a clear and organized fashion.

What we're looking for:

  • Minimum 2 years of hands-on experience designing and executing research on digital platforms including web, desktop, and mobile. We expect to hear stories of how your research influenced product roadmaps and informed design decisions.
  • Solid understanding of best practices for conducting research (qualitative and quantitative) in user experience, product design, or technology contexts.
  • A portfolio of written project plans and results presentations that demonstrate the use of a variety of research methodologies to contribute solutions to solve complex problems.
  • Strong analytical and synthesis skills with a proven ability to turn research results into product insights.
  • Strong understanding of statistical concepts and how to apply them in the context of user experience research.
  • Self-motivated and execution-oriented. Ability to execute at a high level of quality in a fast-paced, complex environment.
  • Ability to create compelling presentations and confidently convey insights through storytelling.
  • Strong written and verbal communication skills with the ability to influence a range of audiences.
  • Ability to work independently and take initiative to solve problems.


Bonus Bonus
Choose your workplace during the Covid-19 pandemic Choose your workplace during the Covid-19 pandemic
First-class equipment First-class equipment
Flexible working hours Flexible working hours
Gifts for special days Gifts for special days
Private health insurance Private health insurance
Sports and fitness Sports and fitness
Technology package Technology package

We are focused on solving challenging creative problems, and making brands with attitude that stand for something valuable. We are looking for smart, ambitious, passionate individuals to join our growing team. If you have what it takes to make a change for the better send us your CV and portfolio and we will get back to you soon.

Only shortlisted candidates will be contacted.